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Everyone in our community has the opportunity to earn a family sustaining wage and every business has the opportunity to grow. Our region embraces a culture of education and life-long learning. The SouthCoast is nationally known as a destination region, and New Bedford as a destination city. Create opportunities that give people access to a continuum of programs and services designed to develop their competencies, employment skills, and education, enabling them to support themselves and their families and improve their quality of life, and to ensure that employers have access to a skilled and educated workforce. We value collaboration… Building relationships, developing partners, including all perspectives We value common ground… Finding the points on which all agree, we build on them We value customer satisfaction… Proactively seeking customer needs and concerns We value investment… Investing in people, building skills and increasing earnings, to benefit the whole community We value business… By acting on business needs, we can meet jobseekers’ needs We value access… Enabling people to connect with the services they need, easily, effectively, efficiently We value life-long learning… Recognizing that learning can never stop if we are to continually improve, and that education is the long-term key to developing a stronger workforce We value services that meet needs… Matching service levels to the needs of our customers We value excellence… Evolving services and program offerings based on outcomes - customer feedback and system performance We value our role as a community resource… Recognizing that we must be an open gateway to information and service that community members of all ages, races, and economic situations can access 227 Union Street, Suite 206, New Bedford, MA 02740-5946 PH 508.979.1504 • FAX 508.979.5680 E-mail: Webmaster@gnbwib.org  |